Current status

All systems operational
Web server
Operational
Client server
Operational
Database server
Operational
Mail server
Operational
Steam API
Operational
DNS
Operational
Archive server
Operational

Planned maintenance

Payment gateway won't be available

Dear users, the payment gateway we use for our premium orders will not be available due to planned maintenance on April 9, 2022, between 00:00 and 06:00 CEST. It may not be possible to purchase premium during that time. Thank you for your understanding.

Web improvements

Dear Users, more web improvements are on the way, so the web interface will be unavailable on Friday, March 25, 2022, from 20:00 CET. The outage will last for a few hours (the time may vary, see the Status page for more info). Please be prepared that it will not be possible to connect to the web interface at the time, however the TB Client won't be affected. Thank you for your understanding.

Payment gateway won't be available

Dear users, the payment gateway we use for our premium orders will not be available for a short period of time due to planned maintenance on March 8, 2022, some time between 04:00 and 05:00 CET. It may not be possible to purchase premium during that time. Thank you for your understanding.

Payment gateway won't be available

Dear users, the payment gateway we use for our premium orders will not be available for a few minutes due to planned maintenance on January 11, 2022, some time between 00:00 and 06:00 CET. It may not be possible to purchase premium during that time. Thank you for your understanding.

Web improvements

Dear Users, more web improvements are on the way, so the web interface will be unavailable on Sunday, December 12, 2021, from 20:00 CET. The outage will last for a few hours (the time may vary, see the Status page for more info). Please be prepared that it will not be possible to connect to the web interface at the time, however the TB Client won't be affected. Thank you for your understanding.

Past incidents

Major outage [provider]

Our service provider is currently experiencing major outage on the Open Nebula system, therefore client server is unreachable. We apologise for the inconvenience and will keep you updated.

Fixed!

The certificate has been regenerated and hopefully everything will work again.

Hardware upgrade

Dear Users, due to the HW upgrade of database server, the server will be unavailable today from 10:30 CET for about 10 to 30 minutes. Please be prepared that it will not be possible to connect to the web interface at the time and client will run in offline mode. Thank you for your understanding.

Certificate not renewed

We have problem with certificate renewal - the certificate was not renewed, therefore client couldn't connect securely to our servers. we are working on fixing the problem. Client will run in offline mode and send the jobs and tracking data when the server comes back online.

Software upgrade

Dear Users, due to the software upgrade of our database server, the server will be unavailable on Tuesday, May 8, 2018 from 14:00 CEST for about 2 hours (the time may vary). Please be prepared that it will not be possible to connect to the web interface at the time and your Client will run in offline mode. Thank you for your understanding.