Current status

All systems operational
Web server
Operational
Client server
Operational
Database server
Operational
Mail server
Operational
Steam API
Operational
DNS
Operational
Archive server
Operational

Planned maintenance

Payment gateway won't be available

Dear users, the payment gateway we use for our premium orders will not be available due to planned maintenance on December 8, 2021, from 04:45 to 05:30 CET. It may not be possible to purchase premium during that time. Thank you for your understanding.

Payment gateway won't be available

Dear users, the payment gateway we use for our premium orders will not be available due to planned maintenance on November 18, 2021, from 04:00 to 05:00 CET. It may not be possible to purchase premium during that time. Thank you for your understanding.

Data center maintenance

Dear users, the server provider we use will be performing network maintenance in their data center on August 16, 2021, from 4:00 to 08:00 CEST. The maintenance might cause one or more losses of all network connectivity for several minutes but no other disruptions are expected. Thank you for your understanding.

Payment gateway won't be available

Dear users, the payment gateway we use for our premium orders will not be available due to planned maintenance on August 17, 2021, from 05:00 to 05:30 CEST. It won't be possible to purchase premium during that time. Thank you for your understanding.

Database server upgrade

Dear users, we are going to upgrade our main database server, so our services will be unavailable on Monday, August 2, 2021, from 9:00 CEST. The outage will likely last for about 1 to 2 hours, but the actual time might vary. Some intermittent outages might occur later as we optimize our configurations. Keep in mind you won't be able to use the web interface, and the client will run in offline mode during the maintenance. Don't worry, your jobs will still be saved and uploaded once the server is back up. Thank you for your understanding.

Past incidents

Problem has been resolved

It seems that our provider has resolved the problem. Client should be now working properly. If that is not the case, please let us know.

Major outage [provider]

Our service provider is currently experiencing major outage on the Open Nebula system, therefore client server is unreachable at times. We apologise for the inconvenience and will keep you updated.

All green!

Looks like all problems have been resolved :)

Connectivity issues

Our provider is experiencing connectivity issues. Looks like the problem was resolved but we are not sure for how long or what the problem was. Will continue monitoring the services and keep you updated.

Major outage

Our service provider is currently experiencing major connectivity issues. Our services are therefore unavailable. We apologise for the inconvenience.