Current status

All systems operational
Web server
Operational
Client server
Operational
Database server
Operational
Mail server
Operational
Steam API
Operational
DNS
Operational
Archive server
Operational

Planned maintenance

Payment gateway won't be available

Dear users, the payment gateway we use for our premium orders will not be available due to planned maintenance on December 8, 2021, from 04:45 to 05:30 CET. It may not be possible to purchase premium during that time. Thank you for your understanding.

Payment gateway won't be available

Dear users, the payment gateway we use for our premium orders will not be available due to planned maintenance on November 18, 2021, from 04:00 to 05:00 CET. It may not be possible to purchase premium during that time. Thank you for your understanding.

Data center maintenance

Dear users, the server provider we use will be performing network maintenance in their data center on August 16, 2021, from 4:00 to 08:00 CEST. The maintenance might cause one or more losses of all network connectivity for several minutes but no other disruptions are expected. Thank you for your understanding.

Payment gateway won't be available

Dear users, the payment gateway we use for our premium orders will not be available due to planned maintenance on August 17, 2021, from 05:00 to 05:30 CEST. It won't be possible to purchase premium during that time. Thank you for your understanding.

Database server upgrade

Dear users, we are going to upgrade our main database server, so our services will be unavailable on Monday, August 2, 2021, from 9:00 CEST. The outage will likely last for about 1 to 2 hours, but the actual time might vary. Some intermittent outages might occur later as we optimize our configurations. Keep in mind you won't be able to use the web interface, and the client will run in offline mode during the maintenance. Don't worry, your jobs will still be saved and uploaded once the server is back up. Thank you for your understanding.

Past incidents

Web improvements

Dear Users, more web improvements are on the way, so the web interface will be unavailable on Wednesday, August 1, 2018, from 18:00 CEST. The outage will last for a few hours (the time may vary, see the Status page for more info). Please be prepared that it will not be possible to connect to the web interface at the time, however Client won't be affected. Thank you for your understanding.

Client went online

Client server is back online. Thanks for your patience.

Client went offline

The Client is currently running in offline mode due to unknown issue with the Client server. You can continue delivering your jobs, they will be uploaded automatically once the issue is resolved.

Web improvements

Dear Users, due to the web improvements, the web interface will be unavailable on Sunday, July 15, 2018, from 18:00 CEST. The outage will last until midnight (the time may vary, see the Status page for more info). Please be prepared that it will not be possible to connect to the web interface at the time, however Client won't be affected. Thank you for your understanding.

Up and running!

Our provider resolved the problem and client server is now operational. We will continue to monitor for any unusual server activity due to this problem.