More web improvements are on the way, so the web interface will be unavailable on Sunday, June 8, 2025, from 20:00 CEST. The outage will last for several hours (the time may vary, see the Status page for more info). Please be prepared that it will not be possible to connect to the web interface at the time, however the TB Client won't be affected. Thank you for your understanding.
Payment gateway may not be available
The payment gateway we use for our premium orders may not be available for short periods of time due to planned maintenance on April 29, 2025, some time between 00:30 and 06:00 CEST. It may not be possible to purchase premium during that time. Thank you for your understanding.
Database server change
We are going to change the database server on Monday, March 24, 2025 from 19:00 CET, so our services won't be available for about an hour. Also for a few hours after that short periods of unavailability or degraded performance might occur. You can continue delivering your jobs via TB Client in offline mode, they will be uploaded automatically after the server is available. Thank you for your understanding.
Payment gateway may not be available
The payment gateway we use for our premium orders may not be available for short periods of time due to planned maintenance on February 10 and 11, 2025, some time between 22:00 and 04:00 CET. It may not be possible to purchase premium during that time. Thank you for your understanding.
Payment gateway may not be available
The payment gateway we use for our premium orders may not be available for short periods of time due to planned maintenance on January 14, 2025, some time between 00:00 and 06:00 CET. It may not be possible to purchase premium during that time. Thank you for your understanding.
Past incidents
Jobs are being sent as usual again
We may not have found the actual reason for the error, but everything seems to be back to normal again.
Jobs being saved and marked as duplicate
We're currently investigating an issue with the Client marking the jobs as saved and then as a duplicate. However, the jobs are uploaded to the server without any issues.
Client is back
The connectivity issue has been fixed and everything should be back to normal now. Thank you for your patience.
Client went offline
The Client is currently running in offline mode too due to currently unknown issue. This will probably take a while, and we don't known the possible outcome (hopefully the offline mode will work correctly), but we're trying to fix the issue as soon as possible. Thank you for your understanding and sorry for any inconveniences.
Server is back
The issue with HDD has been resolved and hopefully everything is running again. Thank you for your patience.
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