More web improvements are on the way, so the web interface will be unavailable on Sunday, June 8, 2025, from 20:00 CEST. The outage will last for several hours (the time may vary, see the Status page for more info). Please be prepared that it will not be possible to connect to the web interface at the time, however the TB Client won't be affected. Thank you for your understanding.
Payment gateway may not be available
The payment gateway we use for our premium orders may not be available for short periods of time due to planned maintenance on April 29, 2025, some time between 00:30 and 06:00 CEST. It may not be possible to purchase premium during that time. Thank you for your understanding.
Database server change
We are going to change the database server on Monday, March 24, 2025 from 19:00 CET, so our services won't be available for about an hour. Also for a few hours after that short periods of unavailability or degraded performance might occur. You can continue delivering your jobs via TB Client in offline mode, they will be uploaded automatically after the server is available. Thank you for your understanding.
Payment gateway may not be available
The payment gateway we use for our premium orders may not be available for short periods of time due to planned maintenance on February 10 and 11, 2025, some time between 22:00 and 04:00 CET. It may not be possible to purchase premium during that time. Thank you for your understanding.
Payment gateway may not be available
The payment gateway we use for our premium orders may not be available for short periods of time due to planned maintenance on January 14, 2025, some time between 00:00 and 06:00 CET. It may not be possible to purchase premium during that time. Thank you for your understanding.
Past incidents
Database server is back
Everything seems stable again, thank you for your patience.
Issues with database server
We are currently experiencing some issues with our main database server. We are currently investigating and will keep you posted.
Data center maintenance
Dear users, the server provider we use will be performing network maintenance in their data center on August 16, 2021, from 4:00 to 08:00 CEST. The maintenance might cause one or more losses of all network connectivity for several minutes but no other disruptions are expected. Thank you for your understanding.
Payment gateway won't be available
Dear users, the payment gateway we use for our premium orders will not be available due to planned maintenance on August 17, 2021, from 05:00 to 05:30 CEST. It won't be possible to purchase premium during that time. Thank you for your understanding.
Database server upgrade
Dear users, we are going to upgrade our main database server, so our services will be unavailable on Monday, August 2, 2021, from 9:00 CEST. The outage will likely last for about 1 to 2 hours, but the actual time might vary. Some intermittent outages might occur later as we optimize our configurations. Keep in mind you won't be able to use the web interface, and the client will run in offline mode during the maintenance. Don't worry, your jobs will still be saved and uploaded once the server is back up. Thank you for your understanding.