Dear Users, more web improvements are on the way, so the web interface will be unavailable on Sunday, April 28, 2024, from 20:00 CEST. The outage will last for several hours (the time may vary, see the Status page for more info). Please be prepared that it will not be possible to connect to the web interface at the time, however the TB Client won't be affected. Thank you for your understanding.
Route trackings won't be available
Dear users, we are going to migrate route trackings within the database, therefore it may not be possible to display them or export them between December 3rd, 12:00 and December 17th, 23:59 CET. Thank you for your understanding.
Web improvements
Dear Users, more web improvements are on the way, so the web interface will be unavailable on Sunday, October 8, 2023, from 21:00 CEST. The outage will last for about an hour (the time may vary, see the Status page for more info). Please be prepared that it will not be possible to connect to the web interface at the time, however the TB Client won't be affected. Thank you for your understanding.
Payment gateway won't be available
Dear users, the payment gateway we use for our premium orders will not be available for a short period of time due to planned maintenance on August 15, 2023, some time between 00:00 and 06:00 CEST. It may not be possible to purchase premium during that time. Thank you for your understanding.
Payment gateway won't be available
Dear users, the payment gateway we use for our premium orders will not be available due to planned maintenance on May 2, 2023, between 00:00 and 06:00 CEST. It may not be possible to purchase premium during that time. Thank you for your understanding.
Past incidents
Database server is back
Everything seems stable again, thank you for your patience.
Issues with database server
We are currently experiencing some issues with our main database server. We are currently investigating and will keep you posted.
Data center maintenance
Dear users, the server provider we use will be performing network maintenance in their data center on August 16, 2021, from 4:00 to 08:00 CEST. The maintenance might cause one or more losses of all network connectivity for several minutes but no other disruptions are expected. Thank you for your understanding.
Payment gateway won't be available
Dear users, the payment gateway we use for our premium orders will not be available due to planned maintenance on August 17, 2021, from 05:00 to 05:30 CEST. It won't be possible to purchase premium during that time. Thank you for your understanding.
Database server upgrade
Dear users, we are going to upgrade our main database server, so our services will be unavailable on Monday, August 2, 2021, from 9:00 CEST. The outage will likely last for about 1 to 2 hours, but the actual time might vary. Some intermittent outages might occur later as we optimize our configurations. Keep in mind you won't be able to use the web interface, and the client will run in offline mode during the maintenance. Don't worry, your jobs will still be saved and uploaded once the server is back up. Thank you for your understanding.