Dear users, the payment gateway we use for our premium orders may not be available for short periods of time due to planned maintenance on April 29, 2025, some time between 00:30 and 06:00 CEST. It may not be possible to purchase premium during that time. Thank you for your understanding.
Database server change
Dear users, we are going to change the database server on Monday, March 24, 2025 from 19:00 CET, so our services won't be available for about an hour. Also for a few hours after that short periods of unavailability or degraded performance might occur. You can continue delivering your jobs via TB Client in offline mode, they will be uploaded automatically after the server is available. Thank you for your understanding.
Payment gateway may not be available
Dear users, the payment gateway we use for our premium orders may not be available for short periods of time due to planned maintenance on February 10 and 11, 2025, some time between 22:00 and 04:00 CET. It may not be possible to purchase premium during that time. Thank you for your understanding.
Payment gateway may not be available
Dear users, the payment gateway we use for our premium orders may not be available for short periods of time due to planned maintenance on January 14, 2025, some time between 00:00 and 06:00 CET. It may not be possible to purchase premium during that time. Thank you for your understanding.
Database server maintenance
Dear users, we are going to perform database server maintenance on Tuesday, July 9, 2024 between 20:00 and 23:59 CEST. Although our services should remain functional, short periods of unavailability or degraded performance might occur. Thank you for your understanding.
Past incidents
Payment gateway won't be available
Dear users, the payment gateway we use for our premium orders will not be available due to planned maintenance on May 2, 2023, between 00:00 and 06:00 CEST. It may not be possible to purchase premium during that time. Thank you for your understanding.
Payment gateway won't be available
Dear users, the payment gateway we use for our premium orders will not be available for a short period of time due to planned maintenance on April 4, 2023, some time between 04:30 and 06:00 CEST. It may not be possible to purchase premium during that time. Thank you for your understanding.
Web server running again
Dear Users, the DDoS attack should now be resolved. Although we continue to monitor it, the web server should now be fully operational. Note that the web server might not immediately be available to everyone, as changes to our DNS are still being applied. We apologize for the inconvenience.
Web server is unavailable
There has been a DDoS attack targeting multiple servers including ours. The server provider is currently in the process of resolving the situation. During this time you may not be able to access the website, but TB Client is not affected and you can continue delivering jobs without any issues. Thank you for your understanding.
Web improvements
Dear Users, more web improvements are on the way, so the web interface will be unavailable on Saturday, March 11, 2023, from 21:00 CET. The outage will last for about an hour (the time may vary, see the Status page for more info). Please be prepared that it will not be possible to connect to the web interface at the time, however the TB Client won't be affected. Thank you for your understanding.
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