Current status

All systems operational
Web server
Operational
Client server
Operational
Database server
Operational
Mail server
Operational
Steam API
Operational
DNS
Operational
Archive server
Operational

Planned maintenance

Payment gateway won't be available

Dear users, the payment gateway we use for our premium orders will not be available due to planned maintenance on October 18, 2022, between 00:00 and 06:00 CEST. It may not be possible to purchase premium during that time. Thank you for your understanding.

Web improvements

Dear Users, more web improvements are on the way, so the web interface will be unavailable on Sunday, October 16, 2022, from 20:00 CEST. The outage will last for about an hour (the time may vary, see the Status page for more info). Please be prepared that it will not be possible to connect to the web interface at the time, however the TB Client won't be affected. Thank you for your understanding.

Payment gateway won't be available

Dear users, the payment gateway we use for our premium orders will not be available for a short period of time due to planned maintenance on October 10, 2022, some time between 00:00 and 06:00 CEST. It may not be possible to purchase premium during that time. Thank you for your understanding.

Web improvements

Dear Users, more web improvements are on the way, so the web interface will be unavailable on Sunday, July 31, 2022, from 23:30 CEST. The outage will last for about an hour (the time may vary, see the Status page for more info). Please be prepared that it will not be possible to connect to the web interface at the time, however the TB Client won't be affected. Thank you for your understanding.

Payment gateway won't be available

Dear users, the payment gateway we use for our premium orders will not be available due to planned maintenance on May 28, 2022, between 00:30 and 06:00 CEST. It may not be possible to purchase premium during that time. Thank you for your understanding.

Past incidents

Web improvements

Dear Users, even more web improvements are on the way, so the web interface will be unavailable on Tuesday, December 8, 2020, from 19:00 CET. The outage will hopefully last for about 15 minutes only (the time may vary, see the Status page for more info). Please be prepared that it will not be possible to connect to the web interface at the time, however Client won't be affected. Thank you for your understanding.

Client server upgrade

Dear users, we are going to upgrade our client server, so our services will be unavailable on Thursday, December 3, 2020, from 10:00 CET. The outage will likely last for a few hours - we hope functionality could be restored at around 12:00 CET, but the actual time might vary. Some intermittent outages might occur later as we optimize our configurations. Keep in mind that client will run in offline mode during the maintenance. Don't worry, your jobs will still be saved and uploaded once the server is back up. Thank you for your understanding.

Web improvements

Dear Users, more web improvements are on the way, so the web interface will be unavailable on Saturday, November 28, 2020, from 17:00 CET. The outage will last for a few hours (the time may vary, see the Status page for more info). Please be prepared that it will not be possible to connect to the web interface at the time, however Client won't be affected. Thank you for your understanding.

Jobs are being sent as usual again

We may not have found the actual reason for the error, but everything seems to be back to normal again.

Jobs being saved and marked as duplicate

We're currently investigating an issue with the Client marking the jobs as saved and then as a duplicate. However, the jobs are uploaded to the server without any issues.