The payment gateway we use for our premium orders will not be available due to planned maintenance on May 2, 2023, between 00:00 and 06:00 CEST. It may not be possible to purchase premium during that time. Thank you for your understanding.
Payment gateway won't be available
The payment gateway we use for our premium orders will not be available for a short period of time due to planned maintenance on April 4, 2023, some time between 04:30 and 06:00 CEST. It may not be possible to purchase premium during that time. Thank you for your understanding.
Web improvements
More web improvements are on the way, so the web interface will be unavailable on Saturday, March 11, 2023, from 21:00 CET. The outage will last for about an hour (the time may vary, see the Status page for more info). Please be prepared that it will not be possible to connect to the web interface at the time, however the TB Client won't be affected. Thank you for your understanding.
Database server migration
We are going to migrate our database server within a planned maintenance on Thursday, February 16, 2023, some time between 18:30 and 23:30 CET. Please be prepared that it may not be possible to connect to the web interface and the Client may run in offline mode. Don't worry, your jobs will still be saved and uploaded once the server is back up. Thank you for your understanding.
Web server migration
We are going to migrate our main web server within a planned maintenance on Monday, February 13, 2023, some time between 20:00 and 23:00 CET. Please be prepared that it may not be possible to connect to the web interface at the time, however the TB Client won't be affected. Thank you for your understanding.
Past incidents
Payment gateway won't be available
Dear users, the payment gateway we use for our premium orders will not be available due to planned maintenance on November 18, 2021, from 04:00 to 05:00 CET. It may not be possible to purchase premium during that time. Thank you for your understanding.
Database server is back
Everything seems stable again, thank you for your patience.
Issues with database server
We are currently experiencing some issues with our main database server. We are currently investigating and will keep you posted.
Data center maintenance
Dear users, the server provider we use will be performing network maintenance in their data center on August 16, 2021, from 4:00 to 08:00 CEST. The maintenance might cause one or more losses of all network connectivity for several minutes but no other disruptions are expected. Thank you for your understanding.
Payment gateway won't be available
Dear users, the payment gateway we use for our premium orders will not be available due to planned maintenance on August 17, 2021, from 05:00 to 05:30 CEST. It won't be possible to purchase premium during that time. Thank you for your understanding.
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