Dear users, the payment gateway we use for our premium orders will not be available due to planned maintenance on December 8, 2021, from 04:45 to 05:30 CET. It may not be possible to purchase premium during that time. Thank you for your understanding.
Payment gateway won't be available
Dear users, the payment gateway we use for our premium orders will not be available due to planned maintenance on November 18, 2021, from 04:00 to 05:00 CET. It may not be possible to purchase premium during that time. Thank you for your understanding.
Data center maintenance
Dear users, the server provider we use will be performing network maintenance in their data center on August 16, 2021, from 4:00 to 08:00 CEST. The maintenance might cause one or more losses of all network connectivity for several minutes but no other disruptions are expected. Thank you for your understanding.
Payment gateway won't be available
Dear users, the payment gateway we use for our premium orders will not be available due to planned maintenance on August 17, 2021, from 05:00 to 05:30 CEST. It won't be possible to purchase premium during that time. Thank you for your understanding.
Database server upgrade
Dear users, we are going to upgrade our main database server, so our services will be unavailable on Monday, August 2, 2021, from 9:00 CEST. The outage will likely last for about 1 to 2 hours, but the actual time might vary. Some intermittent outages might occur later as we optimize our configurations. Keep in mind you won't be able to use the web interface, and the client will run in offline mode during the maintenance. Don't worry, your jobs will still be saved and uploaded once the server is back up. Thank you for your understanding.
Past incidents
Client went online
Client server is back online. Thanks for your patience.
Client went offline
The Client is currently running in offline mode due to unknown issue with the Client server. You can continue delivering your jobs, they will be uploaded automatically once the issue is resolved.
Running smoothly
Everything seems to be back to normal, no problems were encountered as of yet.
Server migration [Provider]
The server is back online. We will continue to watch for any irregularities, but hopefully everything should be running smoothly. Note that it is possible that there will be more downtime.
Server migration [Provider]
Our service provider is currently migrating our client server, which unfortunately cannot be done with it running. We apologise for any inconvenience, unfortunately we weren't told exact time either. Server should be up and running before 7am CEST.