Dear users, the payment gateway we use for our premium orders will not be available for a few minutes due to planned maintenance on January 11, 2022, some time between 00:00 and 06:00 CET. It may not be possible to purchase premium during that time. Thank you for your understanding.
Web improvements
Dear users, more web improvements are on the way, so the web interface will be unavailable on Sunday, December 12, 2021, from 20:00 CET. The outage will last for a few hours (the time may vary, see the Status page for more info). Please be prepared that it will not be possible to connect to the web interface at the time, however the TB Client won't be affected. Thank you for your understanding.
Payment gateway won't be available
Dear users, the payment gateway we use for our premium orders will not be available due to planned maintenance on December 8, 2021, from 04:45 to 05:30 CET. It may not be possible to purchase premium during that time. Thank you for your understanding.
Payment gateway won't be available
Dear users, the payment gateway we use for our premium orders will not be available due to planned maintenance on November 18, 2021, from 04:00 to 05:00 CET. It may not be possible to purchase premium during that time. Thank you for your understanding.
Data center maintenance
Dear users, the server provider we use will be performing network maintenance in their data center on August 16, 2021, from 4:00 to 08:00 CEST. The maintenance might cause one or more losses of all network connectivity for several minutes but no other disruptions are expected. Thank you for your understanding.
Past incidents
Web improvements
Dear Users, more web improvements are on the way, so the web interface will be unavailable on Wednesday, December 30, 2020, from 18:00 CET. The outage will last for a few hours (the time may vary, see the Status page for more info). Please be prepared that it will not be possible to connect to the web interface at the time, however Client won't be affected. Thank you for your understanding.
Back online
The web server is back online.
Web server problems
Due to server problems caused by our hosting provider, we are currently experiencing a major outage and cannot proceed with the planned upgrade. The server crashed at around 5:30 CET and we have been experiencing the problems since. The hosting provider was informed and is working to resolve the problem. We are sorry for this inconvenience
Web server upgrade
Dear users, we are going to upgrade our web server, so our services will be unavailable on Tuesday, December 22, 2020, from 9:00 CET. The outage will likely last for a few hours - we hope functionality could be restored at around 13:00 CET, but the actual time might vary. Some intermittent outages might occur later as we optimize our configurations. Keep in mind you won't be able to use the web interface during the upgrade, but our client will work as usual. Thank you for your understanding.