Dear users, we are finally going to upgrade our web server software, as the last attempt was not successful due to problems on the server provider side. Because of that our web app will be unavailable on Thursday, February 18, 2021, from 9:00 CET. The outage will likely last for a few hours - we hope functionality could be restored at around 13:00 CET, but the actual time might vary. Some intermittent outages might occur later as we optimize our configurations. Keep in mind you won't be able to use the web interface during the upgrade, but our client will work as usual. Hopefully this time everything will go as planned. Thank you for your understanding.
Web improvements
Dear Users, more web improvements are on the way, so the web interface will be unavailable on Wednesday, December 30, 2020, from 18:00 CET. The outage will last for a few hours (the time may vary, see the Status page for more info). Please be prepared that it will not be possible to connect to the web interface at the time, however Client won't be affected. Thank you for your understanding.
Web server upgrade
Dear users, we are going to upgrade our web server, so our services will be unavailable on Tuesday, December 22, 2020, from 9:00 CET. The outage will likely last for a few hours - we hope functionality could be restored at around 13:00 CET, but the actual time might vary. Some intermittent outages might occur later as we optimize our configurations. Keep in mind you won't be able to use the web interface during the upgrade, but our client will work as usual. Thank you for your understanding.
Web improvements
Dear Users, even more web improvements are on the way, so the web interface will be unavailable on Tuesday, December 8, 2020, from 19:00 CET. The outage will hopefully last for about 15 minutes only (the time may vary, see the Status page for more info). Please be prepared that it will not be possible to connect to the web interface at the time, however Client won't be affected. Thank you for your understanding.
Client server upgrade
Dear users, we are going to upgrade our client server, so our services will be unavailable on Thursday, December 3, 2020, from 10:00 CET. The outage will likely last for a few hours - we hope functionality could be restored at around 12:00 CET, but the actual time might vary. Some intermittent outages might occur later as we optimize our configurations. Keep in mind that client will run in offline mode during the maintenance. Don't worry, your jobs will still be saved and uploaded once the server is back up. Thank you for your understanding.
Past incidents
Statistics have been regenerated
Statistics are now fully operational again.
Statistics regeneration
Statistics are currently being re-generated because of the deliveries with unaccepted distance, therefore the distances in statistics are temporarily incorrect. Everything will be back later today.
Running smoothly
Problems have been resolved and hopefully it will stay that way for a while :)
Degraded performance
Due to bug in client update checker we are being overloaded with requests, therefore client can be offline at times. There is not much I can do other than monitor and fix issues on the fly. Hopefully as more people update the situation will get better. In this release the bug should be fixed and this situation will not happen again.
Server migration
Dear Users, due to infrastructure improvements we will be migrating our client server to better hardware. From 10:00 to 11:00 CET the client server might be briefly unavailable while we migrate and tune the config. Thank you for your understanding.