Dear Users, we are going to optimize our tracking database server storage, so our services will be partially unavailable on Tuesday, May 5, 2020, from 10:00 CEST. The outage will last for a few hours (but some intermittent outages might occur later). Keep in mind that client might run in offline mode during that time. Don't worry, your jobs will still be saved and uploaded once the server is back up. Thank you for your understanding.
Client server upgrade
Dear Users, we are going to migrate our client server, so our services will be unavailable on Monday, May 4, 2020, from 14:30 CEST. The outage will last for a few hours (most likely until 16:00 CEST, but some intermittent outages might occur as we optimize our configurations). Keep in mind that client will run in offline mode during that time. Don't worry, your jobs will still be saved and uploaded once the server is back up. Thank you for your understanding.
Web improvements
Dear Users, more web improvements are on the way, so the web interface will be unavailable on Friday, May 1, 2020, from 13:00 CEST. The outage will last for a few hours (the time may vary, see the Status page for more info). Please be prepared that it will not be possible to connect to the web interface at the time, however Client won't be affected. Thank you for your understanding.
Database server upgrade
Dear Users, we are going to migrate our main database server, so our services will be unavailable on Monday, April 6, 2020, from 11:00 CEST. The outage will last for a few hours (most likely until 11:30 CEST, but some intermittent outages might occur as we optimize our configurations). You might not be able to use the web interface and client will be offline. Don't worry, your jobs will still be saved and uploaded once the server is back up. Thank you for your understanding.
Web improvements
Dear Users, more web improvements are on the way, so the web interface will be unavailable on Sunday, December 22, 2019, from 22:00 CEST. The outage will last for a few hours (the time may vary, see the Status page for more info). Please be prepared that it will not be possible to connect to the web interface at the time, however Client won't be affected. Thank you for your understanding.
Past incidents
Statistics have been regenerated
Statistics are now fully operational again.
Statistics regeneration
Statistics are currently being re-generated because of the deliveries with unaccepted distance, therefore the distances in statistics are temporarily incorrect. Everything will be back later today.
Running smoothly
Problems have been resolved and hopefully it will stay that way for a while :)
Degraded performance
Due to bug in client update checker we are being overloaded with requests, therefore client can be offline at times. There is not much I can do other than monitor and fix issues on the fly. Hopefully as more people update the situation will get better. In this release the bug should be fixed and this situation will not happen again.
Server migration
Dear Users, due to infrastructure improvements we will be migrating our client server to better hardware. From 10:00 to 11:00 CET the client server might be briefly unavailable while we migrate and tune the config. Thank you for your understanding.
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