We are going to perform database server maintenance on Tuesday, July 9, 2024 between 20:00 and 23:59 CEST. Although our services should remain functional, short periods of unavailability or degraded performance might occur. Thank you for your understanding.
Web improvements
More web improvements are on the way, so the web interface will be unavailable on Sunday, April 28, 2024, from 20:00 CEST. The outage will last for several hours (the time may vary, see the Status page for more info). Please be prepared that it will not be possible to connect to the web interface at the time, however the TB Client won't be affected. Thank you for your understanding.
Route trackings won't be available
We are going to migrate route trackings within the database, therefore it may not be possible to display them or export them between December 3rd, 12:00 and December 17th, 23:59 CET. Thank you for your understanding.
Web improvements
More web improvements are on the way, so the web interface will be unavailable on Sunday, October 8, 2023, from 21:00 CEST. The outage will last for about an hour (the time may vary, see the Status page for more info). Please be prepared that it will not be possible to connect to the web interface at the time, however the TB Client won't be affected. Thank you for your understanding.
Payment gateway won't be available
The payment gateway we use for our premium orders will not be available for a short period of time due to planned maintenance on August 15, 2023, some time between 00:00 and 06:00 CEST. It may not be possible to purchase premium during that time. Thank you for your understanding.
Past incidents
Server is back
The issue with HDD has been resolved and hopefully everything is running again. Thank you for your patience.
Web server down
Due to a HDD error our web server went down today at 1:45. We are working on a solution with our hosting provider. We are sorry for any inconvenience.
General webhook is disabled
Due to connectivity issues we must temporarily disable general channel of the Discord webhook. The other channels should be working without any interruption. Sorry for any inconveniences.
Connection restored
The web server is now available again, but for some time we must disable the general webhook.
Connectivity issues
We're currently experiencing some connectivity issues caused by our server provider, so our services may therefore be unavailable. You can continue delivering your jobs via Client, they will be uploaded automatically once the issue is resolved. We apologize for any inconveniences.
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