Dear Users, more web improvements are on the way, so the web interface will be unavailable on Saturday, March 11, 2023, from 21:00 CET. The outage will last for about an hour (the time may vary, see the Status page for more info). Please be prepared that it will not be possible to connect to the web interface at the time, however the TB Client won't be affected. Thank you for your understanding.
Database server migration
Dear users, we are going to migrate our database server within a planned maintenance on Thursday, February 16, 2023, some time between 18:30 and 23:30 CET. Please be prepared that it may not be possible to connect to the web interface and the Client may run in offline mode. Don't worry, your jobs will still be saved and uploaded once the server is back up. Thank you for your understanding.
Web server migration
Dear users, we are going to migrate our main web server within a planned maintenance on Monday, February 13, 2023, some time between 20:00 and 23:00 CET. Please be prepared that it may not be possible to connect to the web interface at the time, however the TB Client won't be affected. Thank you for your understanding.
Payment gateway won't be available
Dear users, the payment gateway we use for our premium orders will not be available for a short period of time due to planned maintenance on January 24, 2023, some time between 00:00 and 06:00 CET. It may not be possible to purchase premium during that time. Thank you for your understanding.
Web improvements
Dear Users, more web improvements are on the way, so the web interface will be unavailable on Tuesday, October 20, 2022, from 21:00 CET. The outage will last for about an hour (the time may vary, see the Status page for more info). Please be prepared that it will not be possible to connect to the web interface at the time, however the TB Client won't be affected. Thank you for your understanding.
Past incidents
Server is back
The issue with HDD has been resolved and hopefully everything is running again. Thank you for your patience.
Web server down
Due to a HDD error our web server went down today at 1:45. We are working on a solution with our hosting provider. We are sorry for any inconvenience.
General webhook is disabled
Due to connectivity issues we must temporarily disable general channel of the Discord webhook. The other channels should be working without any interruption. Sorry for any inconveniences.
Connection restored
The web server is now available again, but for some time we must disable the general webhook.
Connectivity issues
We're currently experiencing some connectivity issues caused by our server provider, so our services may therefore be unavailable. You can continue delivering your jobs via Client, they will be uploaded automatically once the issue is resolved. We apologize for any inconveniences.
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